#Fidelity Bank Refunds Businessman’s Money Held for 4 Months After Being Called Out

Fidelity Bank has returned N10,000 to Mark Eka Ali, a businessman in Gombe State who experienced a dispense error in July.

 

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This came three months after a popular online medium published a story on how the customer was debited without a refund.

Ali sent a message to the popular online medium on Saturday, saying that the financial institution had refunded his money.

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“Thanks a lot for your efforts. Fidelity Bank finally refunded my N10,000 after your timely intervention. God bless FIJ,” Ali said.

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He had earlier told FIJ that he wanted to use his Fidelity Bank card to withdraw from a Unity Bank ATM in July when the machine went off. His card got trapped in the machine and he was debited.

 

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After retrieving his card the following day, he reached out to Fidelity for a reversal, but the bank refused until FIJ’s intervention.

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