News
Nigerians to Enjoy Emirates Partners Portal for Easy Information Access
LAGOS, NIGERIA; AUGUST 10, 2020 – Nigerians can enjoy Emirates’ newly
rolled out state-of-the-art online gateway, ‘The Emirates Partners
Portal’ to serve its travel trade partners around the world, tailored
for the Nigerian market, and other markets, and personalized for each
partner to cater to their unique business environment and needs.
The Emirates Partners Portal is a one-stop shop for travel industry
partners to quickly and securely access the full range of information on
Emirates’ latest products, services and policies, and obtain technical
support. This dynamic platform reshapes the way Emirates delivers
information to their trade partner community.
The portal also offers a range of functions including self-service tools
and support, and in-built automation of business processes, all aimed at
delivering efficiency for travel partners, as well as providing
transparency and clarity on the status of transactions.
Adnan Kazim, Emirates’ Chief Commercial Officer said: “We are delighted
to launch our game-changing Emirates Partners Portal to better serve and
engage with our travel partners around the world. This is a bespoke
platform which is unique in the industry, and it allows us to offer a
truly personalised experience based on our partners’ profiles and needs.
We invested in listening to our agents and partners, and then we built
the Emirates Partner Portal to address their needs whether for
information, training or technical support. We are grateful for our
partnership with trade communities around the world and are excited to
engage and support them through this new platform.
“Through the Emirates Partner Portal, backed by the expert support of
our commercial teams around the world, we aim to offer unmatched
flexibility and empower our travel partners so that they can confidently
provide even better services to their customers, and help them to fly
better with Emirates. This launch comes at an especially critical in our
industry, where the need for the most up-to-date travel information is
an essential business enabler.”
The portal has been built on the latest technology, on NDC/IATA
standards, that will provide access to Emirates’ rich content, in
addition to critical operational updates 24 hours a day 7 days a week,
and other core Emirates platforms such as Dubai Experience. The
technology delivers an agile and strong foundation for seamless
enhancements and future developments, enabling our Commercial teams to
provide the latest market centric information, in multiple languages,
specifically tailored for our trade partners. Registration and enrolment
is quick and secure, and linked to each agent’s Emirates registered
identification.
For more information, travel agents can visit the portal
https://www.emirates.partners/
teams for support and assistance.
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